How to Onboard Your Team to the Wellbeing Hub

Admin Setup & Launch Guide

Launching your Wellbeing Hub is simple—and these short videos will walk you through every step.

In this guide, you’ll learn how to:

  • Set up your admin tools

  • Invite employees to the platform

  • Launch the Hub with your team

  • Promote events and track engagement

Most admins complete setup in about an hour, and after launch, the Hub can typically be managed in under 30 minutes per month.

Follow the videos below to get started.


1. Getting Started

VIDEO DURATION: 30 Seconds

This quick introduction explains what to expect during setup and how these tutorials will guide you through launching your wellbeing program.

In this video you'll learn:

  • What the setup process looks like

  • How long setup typically takes

  • What you’ll accomplish by the end of the tutorials


2. How Employees Create Accounts

VIDEO DURATION: 3 Minutes

Before launching your Hub, it’s helpful to understand how employees will create their accounts and log in.

In this video we cover:

  • Where employees go to sign up

  • The difference between email login and Single Sign-On (SSO)

  • How Google and Microsoft SSO work

  • Email verification steps employees may need to complete

  • How authorized domains control who can access your Hub

  • When a sign-up code might be used instead

Helpful resources referenced in the video:


3. Navigating the Admin Dashboard

VIDEO DURATION: 1.5 Minutes

Your Admin Dashboard is your central hub for managing the Wellbeing Hub.

In this video, we’ll walk through the key sections available to admins and what each one does.

You’ll learn how to use:

Program Details

  • View upcoming workshops and events

  • Promote events to your team

  • Book private workshops or challenges

My Company

  • Manage company-specific settings

  • Update authorized domains

Benefits

  • Manage company benefits available in your Hub

Knowledge Base

  • Access helpful resources and admin guides

User Management

  • Invite employees

  • Track sign-ups

  • Remove users if needed

Company Branding

  • Update your company logo

  • Customize the look of your Hub


4. Managing Events in Program Details

VIDEO DURATION: 2.5 Minutes

Your Program Details page is where you’ll manage and promote wellbeing events for your team.

In this video, you’ll learn how to:

  • View upcoming community workshops

  • See private events booked for your team

  • Promote workshops with ready-made email or Slack messages

  • Share event registration pages with employees

  • View past workshops and recordings

  • Book new private workshops or challenges

Events are organized by month and typically appear 2–3 months in advance.


5. Launching Your Wellbeing Hub

VIDEO DURATION: 3 Minutes

Launching the Hub is the final step in bringing your wellbeing program to life.

This video walks through the three key phases of a successful launch.

Pre-Launch Phase

Before inviting employees, take time to prepare your organization for launch.

Recommended steps:

Confirm IT configuration

  • Ask your IT team to whitelist On the Goga domains so emails reach employee inboxes

  • If using Microsoft SSO, ensure IT approves On the Goga as an authorized app

Prepare internal communications

  • Add the Hub to your intranet

  • Include the Hub in internal newsletters or onboarding materials

Optional: Build excitement

  • Send a "Coming Soon" announcement to your team

Test the system

  • Invite a few test users to confirm that emails and login flows work correctly

Launch Phase

The launch phase begins 1–3 days before your official launch date.

Recommended steps:

You can also host a live launch workshop, where employees:

  • Learn about the Hub

  • Create accounts

  • Ask questions in real time

Post-Launch Phase

Once invitations are sent, your Hub is live!

After launch:

  • Monitor sign-ups in the User Management tab

  • Send occasional reminders to encourage engagement

  • Promote upcoming workshops or events

We also recommend setting aside 30 minutes each month to review your Admin Checklist, which is included in your monthly strategy guide.


Need Help?

If you have questions during setup or launch, our team is here to help.

Reach out anytime at:

clientexperience@onthegoga.com

We’re excited to welcome you to the On the Goga community and help you create a thriving wellbeing program for your team.

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Setting Up Single Sign-On (SSO) for Your On the Goga Hub